Publications and Written Courses
- CHS Courses (available from the CHS Moodle site) (moodle.chs.ac.uk)
- Customer Services in a Housing Context
- Impact of Housing Conditions on Health
- Health and Safety for Housing Managers
- Care Act 2014 for Housing Managers
- Performance Management for Housing Managers
- Project Management for Housing Managers
- Change Management for Social Housing
- Futures Housing Group – Private Sector Leasing (Green Belt Project) 2015 - DMAIC (T) six sigma project looking at commercial value within a social housing landlord’s operations.
- Broxbourne Housing Association (B3Living) Lean Process Review of the Asset Management Strategy (2011)
- London Borough of Tower Hamlets – Estate Based Housing Management Study in the Stepney Neighbourhood 1988
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